Our partners

Working with others is an important part of our approach. As well as working closely with the National Probation Service (NPS), we also collaborate with other partners in the criminal justice system such as the police, prisons and courts.

Nacro – our strategic partner

Nacro is our strategic partner and is one of the country’s leading social justice charities. It has more than 50 years’ experience working with individuals and communities to reduce crime and help offenders turn their lives around. Through its knowledge and expertise – particularly in tackling a person’s vulnerabilities such as poor mental health, education and family stability – Nacro helps us to shape the strategic direction of our services.

Our operational partners

We partner with five organisations that provide a range of community integration services for people leaving prison and those in the community. These partners have been carefully selected based on their experience, expertise and capacity to deliver our contract requirements. Our partners are:

Shelter – a housing and homelessness charity which helps millions of people every year struggling with poor housing or homelessness. Within the CRC, Shelter provides support to people in prison as part of our Through the Gate programme. Services include helping with accommodation, finance and debt. Shelter also works with service users in the community, providing the same support but combined with a mentoring service.

Changing Lives – a national charity which specialises in supporting female offenders. Changing Lives manages all nine of our women-only community hubs, which are located across six local authority areas. Through multi partnership working, they offer a broad range of support services which address women’s needs – including substance misuse, health and mental wellbeing, social networks, relationships and accommodation. Alongside the community provision, Changing Lives also supports women in prison as part of our Through the Gate programme. www.changing-lives.org.uk

NEPACS – a local charity which has been supporting prisoners and their families for more than 135 years. NEPACS works with service users and their families to help strengthen relationships through mediation, mentoring and conferencing interventions. It also manages our ‘Departure Lounge’ outside HMP Northumberland where service users meet their families and friends after their release. www.nepacs.co.uk

Achieve with NERAF – NERAF is a small local charity which provides mentoring, advice and support to people recovering from drug and alcohol addiction. Based in Sunderland, NERAF now works across all of our local authority areas and helps service users into recovery through peer mentoring and practical support. www.neraf.org

Northern Learning Trust (NLT) – a local charity which specialises in supporting veterans. NLT provides a broad range of services to ex-military service users. Support is provided by paid staff who are ex-military themselves, and who’ve made a successful transition from the armed forces to civilian life. With their experience, understanding and empathy, they’re able to offer a unique service to veterans.www.northernlearningtrust.org.uk

Giving service users a voice

User Voice - set up in 2009 by ex-offender, Mark Johnson MBE, it aims to create dialogue between criminal justice providers and service users that is mutually beneficial. It works with people in prison and in the community. At the CRC, User Voice carries out consultations with service users and has established a council made up of ex-offenders who want to get involved in the running of our services. www.uservoice.org